Policies and Procedures

ALL PRICES ARE SUBJECT TO CHANGE WITHOUT NOTICE...

A minimum re-order of $100 is required for all orders.
First opening order minimum is $200.00.

Office hours are Monday-Friday, 8:30 am to 6 pm EST.

Payment: All orders are C.O.D. unless previously arranged. We gladly accept cash, MasterCard, Visa & AmEx. An 18% APR will be added to all delinquent accounts after 30 days from due date. Payment due upon receipt of product. All cost to collect delinquent accounts will be incurred by purchaser. A $30 fee will be charged for returned checks.

All drive to deliveries in New England and parts of New York State are C.O.D. orders.

Back orders are not automatically filled-please re-order.

Returns: Order wisely- NO returns or exchanges on orders!

Damaged Merchandise: All packages are insured by UPS, USPS, or FEDEX. Their claim procedure requires that you contact them upon receipt of the damaged goods. we cannot authorize credit for damaged merchandise unless you follow UPS, USPS, or FEDEX procedure, they acknowledge the claim, and payment is made.

Shortages: Shortages MUST be reported within 24 hours of receipt of order. That means if an order is received on friday, the reports needs to be made by saturday. No exceptions.

Shipping: Orders sent C.O.D.- all C.O.D. cost incurred by recipient, per box shipped.

Shipping cost, there are two options (you must choose one option for all your orders):
-at $400.00 FREE DOMESTIC shipping within the USA via UPS or USPS.
OR
-at $300.00, you pay for DOMESTIC shipping within the USA & receive FREE TOYS at wholesale value to cover shipping cost. Toys sent will be selected by GFBS. These toys do not go towards minimum for order or fall under discounted specials.

Drop Shipping: is a service GFBS also provides. We will ship directly to your customer. You are responsible for the shipping costs, GFBS must have your UPS account number on file to charge shipping directly to. If you do not have an account with UPS, one needs to be opened for this service. A $3.00 flat packaging and handling charge will be added per drop shipped order. GFBS reuses boxes, if you need a ‘new’ box, the box cost will be added to your order total. Drop shipments are only accepted with credit card payment at the time the order is placed. Drop ship orders are accepted by fax or email only & need a P.O. number per order. Before charging your customer for order, confirm with GFBS that all items are in stock. The drop ship orders do not qualify for free toys to cover shipping.

Turn around time will depend upon payment method and when inventory is available. Orders usually ship within 4 business days of payment.