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Policies and Procedures ALL PRICES ARE SUBJECT TO CHANGE WITHOUT NOTICE... A minimum order of $150 is required for all orders. Office hours are Monday-Friday, 8:30 am to 6 pm EST. Payment: All orders are C.O.D. unless previously arranged. We gladly accept cash, business checks (order will be held until check clears), MasterCard, or Visa. An 18% APR will be added to all delinquent accounts after 30 days from due date. Payment due upon receipt of product. All cost to collect delinquent accounts will be incurred by purchaser. A $29 fee will be charged for returned checks. All drive to deliveries in New England and parts of New York State are C.O.D. orders. Back orders are not automatically filled-please re-order. Returns: Order wisely- NO returns or exchanges on orders! Damaged Merchandise: All packages are insured by UPS, USPS, or FEDEX. Their claim procedure requires that you contact them upon receipt of the damaged goods. we cannot authorize credit for damaged merchandise unless you follow UPS, USPS, or FEDEX procedure, they acknowledge the claim, and payment is made. Shipping: Orders sent C.O.D.- all C.O.D. cost incurred by recipient, per box shipped. Free shipping on toy orders over: Turn around time will depend upon payment method and when inventory is available. Orders usually ship within 4 business days of payment.
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